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    Sr. Field Service Technician

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    Job Description

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    About Rivian

    Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

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    As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 


    Role Summary

    The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams. This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus. 


    Responsibilities

     

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      • \nInitially help support pre-production vehicle builds, including assisting cross functional teams   \n
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      • \nTravel to locations to support as required until the local Service Center opens, including but not limited to, production plant  \n
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      • \nOperate remotely until the local service center opens, if applicable  \n
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      • \nFollow Rivian repair procedures with efficiency without compromising quality and safety  \n
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      • \nPerform diagnosis, repairs, installations, and inspections on vehicles   \n
      • \n
      • \nLeverages strong understanding of schematics and diagrams to diagnose and resolve repair issues accurately and appropriately  \n
      • \n
      • \nPerform vehicle repairs in a setting outside of a service center  \n
      • \n
      • \nConduct road tests on vehicles to ensure quality of the repair  \n
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      • \nPerform necessary parts operations such as parts ordering, receiving, shipping and inventory  \n
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      • \nUtilizes deep understanding of parts department process to ensure quality standards are met  \n
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      • \nStay up to date with technical skills and required training  \n
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      • \nSupport campaigns and containment initiatives     \n
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      • \nDemonstrates high-level administrative experience through the use of Microsoft Office tools   \n
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      • \nMaintain high quality work and efficiency while working with little supervision  \n
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      • \nWork with a collaborative attitude and team spirit in an ever-changing, dynamic environment   \n
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      • \nProvide service support to the field to support the Service organization  \n
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      • \nAbility to perform duties and communicate with a high level of professionalism, in a customer-facing environment  \n
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      • \nSupport, Coach and Mentor other technicians as assigned  \n
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      • \nAdditional plant support, including travel, may be required depending on business need  \n
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    Qualifications

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    • \nHS Diploma or GED preferred  \n
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    • \nGraduated from an accredited automotive repair school or equivalent vocation program preferred  \n
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    • \nExtensive experience in HV diagnostic work  \n
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    • \n10 or more years’ experience working on vehicle high voltage systems preferred  \n
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    • \nUnderstands HVIL (High-Voltage Interlock) and the high voltage architecture  \n
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    • \nMinimum 3 years’ experience as a shop foreman, team lead, shop supervisor or trainer preferred  \n
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    • \nExcellent written and oral communication  \n
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    • \nAbility to root-cause problems and find or suggest solutions  \n
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    • \nExperience in Continuous Improvement Process   \n
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    • \nExperience using test tools (PICO-Scope, PCAN, Kavaser Memorator, breakout box etc.)  \n
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    • \nExtensive experience in bumper-to-bumper diagnosis and repair  \n
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    • \nAbility to drive non-commercial truck and trailer preferred  \n
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    • \nAbility to travel up to 75% of the time, or as needed   \n
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    • \nMust possess a valid driver’s license, and maintain a clean driving record  \n
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    • \nNo driving related suspensions or revocation of Driver License (within a 3-5year period).  \n
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    • \nParts department and billing experience preferred  \n
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    • \nExperience using a work order management system including repair documentation  \n
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    • \nExperience working in start-up environments preferred  \n
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    • \nStrong organizational and time management skills along with attention to detail  \n
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    • \nPhysical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.)  \n
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    • \nFrequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners  \n
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    • \nAbility to read and speak fluent English.  \n
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    • \nAbility to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.  \n
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    • \nMinimum age of 21.  \n
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    • \nMust be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours \n
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    • \nAbility to properly document repairs completed and in process \n
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    Equal Opportunity

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    Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

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    Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

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    Candidate Data Privacy

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    Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. 

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    Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. 

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    Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.  

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    Please note that we are currently not accepting applications from third party application services.

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    <script> window.jobDescriptionConfig = {"socialShare":true,"job":{"slug":"11871","category":[" Service"],"full_location":"Louisville, Kentucky","short_location":"Louisville, Kentucky","language":"en-us","languages":["en-us"],"client_code":"rivian","req_id":"11871","title":"Sr. Field Service Technician","description":"<strong>About Rivian</strong><br><br><p style=\\"margin: 0px;\\">Rivian&nbsp;is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.&nbsp;</p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\">As a company, we constantly challenge what&rsquo;s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.&nbsp;</p> <br><strong>Role Summary</strong><br><br><p style=\\"margin: 0px;\\"><span style=\\"color: black;\\">The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams. This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus.&nbsp; </span></p> <br><strong>Responsibilities</strong><br><br><p style=\\"margin: 0px; padding: 0px; color: windowtext; font-family: Calibri, sans-serif; font-size: 14.6667px;\\">&nbsp;</p><ul><li style=\\"list-style-type: none;\\"><ul style=\\"margin: 0px; padding: 0px; font-family: verdana; color: #000000; font-size: 14.6667px; font-weight: 400;\\"><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"1\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Initially help support pre-production vehicle builds, including assisting cross functional teams &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"2\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"3\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Operate remotely until the local service center opens, if applicable&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"4\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Follow Rivian repair procedures with efficiency without compromising quality and safety&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"5\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform diagnosis, repairs, installations, and inspections on vehicles&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"6\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Leverages strong understanding of schematics and diagrams to diagnose and resolve repair issues accurately and appropriately&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"7\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform vehicle repairs in a setting outside of a service center&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"8\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Conduct road tests on vehicles to ensure quality of the repair&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"9\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform necessary parts operations such as parts ordering, receiving, shipping and inventory&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"10\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Utilizes deep understanding of parts department process to ensure quality standards are met&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"11\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Stay up to date with technical skills and required training&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"12\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Support campaigns and containment initiatives   &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"13\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Demonstrates high-level administrative experience through the use of Microsoft Office tools&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"14\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Maintain high quality work and efficiency while working with little supervision&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"15\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"16\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Provide service support to the field to support the Service organization&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"17\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to perform duties and communicate with a high level of professionalism, in a customer-facing environment&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"18\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Support, Coach and Mentor other technicians as assigned&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"19\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Additional plant support, including travel, may be required depending on business need</span></span><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li></ul></li></ul> <br><strong>Qualifications</strong><br><br><ul><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"1\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">HS Diploma or GED preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"2\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Graduated from an accredited automotive repair school or equivalent vocation program preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"3\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Extensive experience in HV diagnostic work&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"4\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">10 or more years&rsquo; experience working on vehicle high voltage systems preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"5\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Understands HVIL (High-Voltage Interlock) and the high voltage architecture&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"6\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Minimum 3 years&rsquo; experience as a shop foreman, team lead, shop supervisor or trainer preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"7\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Excellent written and oral communication&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"8\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to root-cause problems and find or suggest solutions&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"9\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience in Continuous Improvement Process&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"10\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience using test tools (PICO-Scope, PCAN, Kavaser<span>&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; border-bottom: 1px solid transparent;\\">Memorator</span><span style=\\"margin: 0px; padding: 0px;\\">, breakout box etc.)&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"11\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Extensive experience in bumper-to-bumper diagnosis and repair&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"12\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to drive non-commercial truck and trailer preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"13\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to travel up to 75% of the time, or as needed &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"14\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Must possess a valid driver&rsquo;s license, and maintain a clean driving record&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"15\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">No driving related suspensions or revocation of Driver License (within a 3-5year period).&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"16\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Parts department and billing experience preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"17\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience using a work order management system including repair documentation&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"18\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience working in start-up environments preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"19\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Strong organizational and time management skills along with attention to detail&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"20\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.)&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"21\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"22\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to read and speak fluent English.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"23\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"24\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Minimum age of 21.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"25\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"26\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to properly document repairs completed and in process</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li>&nbsp;</li></ul> <br><strong class=\\"jdheading\\"></strong><br><br><h4><strong>Equal Opportunity</strong></h4><p style=\\"margin: 0px;\\">Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.</p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\">Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at&nbsp;<a href=\\"mailto:candidateaccommodations@rivian.com?subject=Application%20to%20Rivian%20-%20Assistance%20Request\\" target=\\"_blank\\" rel=\\"noopener\\">candidateaccommodations@rivian.com</a>.</p><h4><strong>Candidate Data Privacy</strong></h4><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (&ldquo;Candidate Personal Data&rdquo;). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian&rsquo;s service providers, including providers of background checks, staffing services, and cloud services.</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.&nbsp;</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><strong>Please note that we are currently not accepting applications from third party application services.</strong></p>","location_name":"United States, Kentucky, Louisville","city":"Louisville","state":"Kentucky","country":"United States","country_code":"US","location_type":"LAT_LNG","latitude":38.25424,"longitude":-85.75941,"additional_locations":[],"categories":[{"name":"Service"}],"tags1":["Full Time"],"department":"","benefits":[],"employment_type":"FULL_TIME","qualifications":"<ul><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"1\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">HS Diploma or GED preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"2\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Graduated from an accredited automotive repair school or equivalent vocation program preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"3\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Extensive experience in HV diagnostic work&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"4\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">10 or more years&rsquo; experience working on vehicle high voltage systems preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"5\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Understands HVIL (High-Voltage Interlock) and the high voltage architecture&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"6\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Minimum 3 years&rsquo; experience as a shop foreman, team lead, shop supervisor or trainer preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"7\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Excellent written and oral communication&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"8\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to root-cause problems and find or suggest solutions&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"9\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience in Continuous Improvement Process&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"10\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience using test tools (PICO-Scope, PCAN, Kavaser<span>&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; border-bottom: 1px solid transparent;\\">Memorator</span><span style=\\"margin: 0px; padding: 0px;\\">, breakout box etc.)&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"11\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Extensive experience in bumper-to-bumper diagnosis and repair&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"12\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to drive non-commercial truck and trailer preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"13\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to travel up to 75% of the time, or as needed &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"14\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Must possess a valid driver&rsquo;s license, and maintain a clean driving record&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"15\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">No driving related suspensions or revocation of Driver License (within a 3-5year period).&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"16\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Parts department and billing experience preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"17\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience using a work order management system including repair documentation&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"18\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience working in start-up environments preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"19\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Strong organizational and time management skills along with attention to detail&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"20\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.)&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"21\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"22\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to read and speak fluent English.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"23\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"24\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Minimum age of 21.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"25\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"26\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to properly document repairs completed and in process</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li>&nbsp;</li></ul>","hiring_organization":"Rivian","hiring_organization_logo":"https://Rivian.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=51&hashed=-1937123","responsibilities":"<p style=\\"margin: 0px; padding: 0px; color: windowtext; font-family: Calibri, sans-serif; font-size: 14.6667px;\\">&nbsp;</p><ul><li style=\\"list-style-type: none;\\"><ul style=\\"margin: 0px; padding: 0px; font-family: verdana; color: #000000; font-size: 14.6667px; font-weight: 400;\\"><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"1\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Initially help support pre-production vehicle builds, including assisting cross functional teams &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"2\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"3\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Operate remotely until the local service center opens, if applicable&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"4\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Follow Rivian repair procedures with efficiency without compromising quality and safety&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"5\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform diagnosis, repairs, installations, and inspections on vehicles&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"6\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Leverages strong understanding of schematics and diagrams to diagnose and resolve repair issues accurately and appropriately&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"7\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform vehicle repairs in a setting outside of a service center&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"8\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Conduct road tests on vehicles to ensure quality of the repair&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"9\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform necessary parts operations such as parts ordering, receiving, shipping and inventory&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"10\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Utilizes deep understanding of parts department process to ensure quality standards are met&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"11\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Stay up to date with technical skills and required training&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"12\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Support campaigns and containment initiatives   &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"13\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Demonstrates high-level administrative experience through the use of Microsoft Office tools&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"14\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Maintain high quality work and efficiency while working with little supervision&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"15\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"16\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Provide service support to the field to support the Service organization&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"17\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to perform duties and communicate with a high level of professionalism, in a customer-facing environment&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"18\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Support, Coach and Mentor other technicians as assigned&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"19\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Additional plant support, including travel, may be required depending on business need</span></span><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li></ul></li></ul>","posted_date":"2023-07-07T17:27:00+0000","apply_url":"https://us-careers-rivian.icims.com/jobs/11871/login","internal":false,"searchable":true,"active":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","hiring_flow_name":"iCIMS ATS Hiring Flow","meta_data":{"openingjobs":{"openingJobId":"00006dba48ca575f127ea45f44468f25282c"},"icims":{"revision_int":3,"uuid":"a5df961a-3b08-4167-bb0a-4bd61bde40d1","primary_posted_site_object":{"datePosted":"2023-07-07T17:27:00+0000","site":"us-careers-rivian","siteId":"efbf127b-fc4b-4b4e-a3dd-73c038922782"},"date_updated":"2023-09-21T17:04:56Z","config_keys":null,"jps_is_public":true},"elasticsearch":{"es_created":false},"ats_job_hash":"6520c42657ad5dc2ece0564f2d51a464","googlejobs":{"jobName":"projects/helpful-passage-853/tenants/cb22eb5b-7e00-0000-0000-007edad744d3/jobs/79337630744879814"},"import_id":"283aa432-55ca-4777-bc11-9a1237573b29","redirectOnApply":true,"questionservice":{"id":"27678504"},"import_source":"ImporterService","client_code":"rivian"},"update_date":"2023-09-21T17:05:08+0000","create_date":"2023-07-07T17:28:12+0000"},"jobFormatted":{"categories":"Service","location":"Louisville, Kentucky","title":"Sr. Field Service Technician","seo_title":["Service","Louisville%2C+Kentucky","Sr.+Field+Service+Technician"],"description":"<strong>About Rivian</strong><br><br><p style=\\"margin: 0px;\\">Rivian&nbsp;is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.&nbsp;</p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\">As a company, we constantly challenge what&rsquo;s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.&nbsp;</p> <br><strong>Role Summary</strong><br><br><p style=\\"margin: 0px;\\"><span style=\\"color: black;\\">The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams. This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus.&nbsp; </span></p> <br><strong>Responsibilities</strong><br><br><p style=\\"margin: 0px; padding: 0px; color: windowtext; font-family: Calibri, sans-serif; font-size: 14.6667px;\\">&nbsp;</p><ul><li style=\\"list-style-type: none;\\"><ul style=\\"margin: 0px; padding: 0px; font-family: verdana; color: #000000; font-size: 14.6667px; font-weight: 400;\\"><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"1\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Initially help support pre-production vehicle builds, including assisting cross functional teams &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"2\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"3\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Operate remotely until the local service center opens, if applicable&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"4\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Follow Rivian repair procedures with efficiency without compromising quality and safety&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"5\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform diagnosis, repairs, installations, and inspections on vehicles&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"6\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Leverages strong understanding of schematics and diagrams to diagnose and resolve repair issues accurately and appropriately&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"7\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform vehicle repairs in a setting outside of a service center&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"8\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Conduct road tests on vehicles to ensure quality of the repair&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"9\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform necessary parts operations such as parts ordering, receiving, shipping and inventory&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"10\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Utilizes deep understanding of parts department process to ensure quality standards are met&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"11\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Stay up to date with technical skills and required training&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"12\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Support campaigns and containment initiatives   &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"13\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Demonstrates high-level administrative experience through the use of Microsoft Office tools&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"14\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Maintain high quality work and efficiency while working with little supervision&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"15\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"16\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Provide service support to the field to support the Service organization&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"17\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to perform duties and communicate with a high level of professionalism, in a customer-facing environment&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"18\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Support, Coach and Mentor other technicians as assigned&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"19\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Additional plant support, including travel, may be required depending on business need</span></span><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li></ul></li></ul> <br><strong>Qualifications</strong><br><br><ul><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"1\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">HS Diploma or GED preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"2\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Graduated from an accredited automotive repair school or equivalent vocation program preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"3\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Extensive experience in HV diagnostic work&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"4\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">10 or more years&rsquo; experience working on vehicle high voltage systems preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"5\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Understands HVIL (High-Voltage Interlock) and the high voltage architecture&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"6\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Minimum 3 years&rsquo; experience as a shop foreman, team lead, shop supervisor or trainer preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"7\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Excellent written and oral communication&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"8\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to root-cause problems and find or suggest solutions&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"9\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience in Continuous Improvement Process&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"10\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience using test tools (PICO-Scope, PCAN, Kavaser<span>&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; border-bottom: 1px solid transparent;\\">Memorator</span><span style=\\"margin: 0px; padding: 0px;\\">, breakout box etc.)&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"11\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Extensive experience in bumper-to-bumper diagnosis and repair&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"12\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to drive non-commercial truck and trailer preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"13\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to travel up to 75% of the time, or as needed &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"14\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Must possess a valid driver&rsquo;s license, and maintain a clean driving record&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"15\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">No driving related suspensions or revocation of Driver License (within a 3-5year period).&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"16\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Parts department and billing experience preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"17\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience using a work order management system including repair documentation&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"18\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience working in start-up environments preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"19\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Strong organizational and time management skills along with attention to detail&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"20\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.)&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"21\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"22\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to read and speak fluent English.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"23\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"24\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Minimum age of 21.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"25\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"26\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to properly document repairs completed and in process</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li>&nbsp;</li></ul> <br><strong class=\\"jdheading\\"></strong><br><br><h4><strong>Equal Opportunity</strong></h4><p style=\\"margin: 0px;\\">Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.</p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\">Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at&nbsp;<a href=\\"mailto:candidateaccommodations@rivian.com?subject=Application%20to%20Rivian%20-%20Assistance%20Request\\" target=\\"_blank\\" rel=\\"noopener\\">candidateaccommodations@rivian.com</a>.</p><h4><strong>Candidate Data Privacy</strong></h4><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (&ldquo;Candidate Personal Data&rdquo;). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian&rsquo;s service providers, including providers of background checks, staffing services, and cloud services.</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.&nbsp;</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><strong>Please note that we are currently not accepting applications from third party application services.</strong></p>","qualifications":"<ul><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"1\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">HS Diploma or GED preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"2\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Graduated from an accredited automotive repair school or equivalent vocation program preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"3\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Extensive experience in HV diagnostic work&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"4\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">10 or more years&rsquo; experience working on vehicle high voltage systems preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"5\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Understands HVIL (High-Voltage Interlock) and the high voltage architecture&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"6\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Minimum 3 years&rsquo; experience as a shop foreman, team lead, shop supervisor or trainer preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"7\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Excellent written and oral communication&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"8\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to root-cause problems and find or suggest solutions&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"9\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience in Continuous Improvement Process&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"10\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience using test tools (PICO-Scope, PCAN, Kavaser<span>&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; border-bottom: 1px solid transparent;\\">Memorator</span><span style=\\"margin: 0px; padding: 0px;\\">, breakout box etc.)&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"11\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Extensive experience in bumper-to-bumper diagnosis and repair&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"12\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to drive non-commercial truck and trailer preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"13\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to travel up to 75% of the time, or as needed &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"14\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Must possess a valid driver&rsquo;s license, and maintain a clean driving record&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"15\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">No driving related suspensions or revocation of Driver License (within a 3-5year period).&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"16\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Parts department and billing experience preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"17\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience using a work order management system including repair documentation&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"18\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience working in start-up environments preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"19\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Strong organizational and time management skills along with attention to detail&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"20\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.)&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"21\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"22\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to read and speak fluent English.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"23\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"24\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Minimum age of 21.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"25\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"26\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to properly document repairs completed and in process</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li>&nbsp;</li></ul>","responsibilities":"<p style=\\"margin: 0px; padding: 0px; color: windowtext; font-family: Calibri, sans-serif; font-size: 14.6667px;\\">&nbsp;</p><ul><li style=\\"list-style-type: none;\\"><ul style=\\"margin: 0px; padding: 0px; font-family: verdana; color: #000000; font-size: 14.6667px; font-weight: 400;\\"><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"1\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Initially help support pre-production vehicle builds, including assisting cross functional teams &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"2\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"3\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Operate remotely until the local service center opens, if applicable&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"4\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Follow Rivian repair procedures with efficiency without compromising quality and safety&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"5\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform diagnosis, repairs, installations, and inspections on vehicles&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"6\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Leverages strong understanding of schematics and diagrams to diagnose and resolve repair issues accurately and appropriately&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"7\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform vehicle repairs in a setting outside of a service center&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"8\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Conduct road tests on vehicles to ensure quality of the repair&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"9\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform necessary parts operations such as parts ordering, receiving, shipping and inventory&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"10\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Utilizes deep understanding of parts department process to ensure quality standards are met&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"11\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Stay up to date with technical skills and required training&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"12\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Support campaigns and containment initiatives   &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"13\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Demonstrates high-level administrative experience through the use of Microsoft Office tools&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"14\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Maintain high quality work and efficiency while working with little supervision&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"15\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"16\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Provide service support to the field to support the Service organization&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"17\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to perform duties and communicate with a high level of professionalism, in a customer-facing environment&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"18\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Support, Coach and Mentor other technicians as assigned&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"19\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Additional plant support, including travel, may be required depending on business need</span></span><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li></ul></li></ul>","clientName":"Rivian Careers Home","locations":"Louisville, Kentucky"},"jdSettings":{"options":{"metadata":{"options":{"enabled":false,"data":[]},"categories":{"enabled":true},"locations":{"enabled":true},"req_id":{"enabled":true},"placement":"top"},"video":{"enabled":false,"placement":"above_description"},"displayFields":{"fieldOrder":["locations","categories"],"fields":[{"item":"locations","token":"JOB_DESCRIPTION.LOCATION","ariaLabel":"JOB_DESCRIPTION.LOCATION_ARIA_LABEL","fieldType":"location"},{"item":"categories","token":"JOB_DESCRIPTION.CATEGORIES","ariaLabel":"JOB_DESCRIPTION.CATEGORIES_ARIA_LABEL","objectArrayKey":"name"}]}}},"sectionOrder":["description"],"getReferredEnabled":false,"addThisDisabled":true,"externalTrackifEnabled":false,"jibeTrackifEnabled":false,"brandName":"careers-home","globalSearchEnabled":false,"jobLangData":[],"referrals":{"enabled":false,"recruit":false},"seoMetaData":{"clientName":"Rivian Careers Home","data":{"slug":"11871","category":[" Service"],"full_location":"Louisville, Kentucky","short_location":"Louisville, Kentucky","language":"en-us","languages":["en-us"],"client_code":"rivian","req_id":"11871","title":"Sr. Field Service Technician","description":"<strong>About Rivian</strong><br><br><p style=\\"margin: 0px;\\">Rivian&nbsp;is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.&nbsp;</p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\">As a company, we constantly challenge what&rsquo;s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.&nbsp;</p> <br><strong>Role Summary</strong><br><br><p style=\\"margin: 0px;\\"><span style=\\"color: black;\\">The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams. This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus.&nbsp; </span></p> <br><strong>Responsibilities</strong><br><br><p style=\\"margin: 0px; padding: 0px; color: windowtext; font-family: Calibri, sans-serif; font-size: 14.6667px;\\">&nbsp;</p><ul><li style=\\"list-style-type: none;\\"><ul style=\\"margin: 0px; padding: 0px; font-family: verdana; color: #000000; font-size: 14.6667px; font-weight: 400;\\"><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"1\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Initially help support pre-production vehicle builds, including assisting cross functional teams &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"2\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"3\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Operate remotely until the local service center opens, if applicable&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"4\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Follow Rivian repair procedures with efficiency without compromising quality and safety&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"5\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform diagnosis, repairs, installations, and inspections on vehicles&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"6\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Leverages strong understanding of schematics and diagrams to diagnose and resolve repair issues accurately and appropriately&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"7\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform vehicle repairs in a setting outside of a service center&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"8\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Conduct road tests on vehicles to ensure quality of the repair&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"9\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform necessary parts operations such as parts ordering, receiving, shipping and inventory&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"10\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Utilizes deep understanding of parts department process to ensure quality standards are met&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"11\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Stay up to date with technical skills and required training&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"12\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Support campaigns and containment initiatives   &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"13\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Demonstrates high-level administrative experience through the use of Microsoft Office tools&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"14\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Maintain high quality work and efficiency while working with little supervision&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"15\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"16\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Provide service support to the field to support the Service organization&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"17\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to perform duties and communicate with a high level of professionalism, in a customer-facing environment&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"18\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Support, Coach and Mentor other technicians as assigned&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"19\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Additional plant support, including travel, may be required depending on business need</span></span><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li></ul></li></ul> <br><strong>Qualifications</strong><br><br><ul><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"1\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">HS Diploma or GED preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"2\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Graduated from an accredited automotive repair school or equivalent vocation program preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"3\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Extensive experience in HV diagnostic work&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"4\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">10 or more years&rsquo; experience working on vehicle high voltage systems preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"5\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Understands HVIL (High-Voltage Interlock) and the high voltage architecture&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"6\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Minimum 3 years&rsquo; experience as a shop foreman, team lead, shop supervisor or trainer preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"7\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Excellent written and oral communication&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"8\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to root-cause problems and find or suggest solutions&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"9\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience in Continuous Improvement Process&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"10\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience using test tools (PICO-Scope, PCAN, Kavaser<span>&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; border-bottom: 1px solid transparent;\\">Memorator</span><span style=\\"margin: 0px; padding: 0px;\\">, breakout box etc.)&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"11\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Extensive experience in bumper-to-bumper diagnosis and repair&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"12\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to drive non-commercial truck and trailer preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"13\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to travel up to 75% of the time, or as needed &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"14\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Must possess a valid driver&rsquo;s license, and maintain a clean driving record&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"15\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">No driving related suspensions or revocation of Driver License (within a 3-5year period).&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"16\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Parts department and billing experience preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"17\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience using a work order management system including repair documentation&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"18\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience working in start-up environments preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"19\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Strong organizational and time management skills along with attention to detail&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"20\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.)&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"21\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"22\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to read and speak fluent English.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"23\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"24\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Minimum age of 21.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"25\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"26\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to properly document repairs completed and in process</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li>&nbsp;</li></ul> <br><strong class=\\"jdheading\\"></strong><br><br><h4><strong>Equal Opportunity</strong></h4><p style=\\"margin: 0px;\\">Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.</p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\">Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at&nbsp;<a href=\\"mailto:candidateaccommodations@rivian.com?subject=Application%20to%20Rivian%20-%20Assistance%20Request\\" target=\\"_blank\\" rel=\\"noopener\\">candidateaccommodations@rivian.com</a>.</p><h4><strong>Candidate Data Privacy</strong></h4><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (&ldquo;Candidate Personal Data&rdquo;). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian&rsquo;s service providers, including providers of background checks, staffing services, and cloud services.</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.&nbsp;</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><strong>Please note that we are currently not accepting applications from third party application services.</strong></p>","location_name":"United States, Kentucky, Louisville","city":"Louisville","state":"Kentucky","country":"United States","country_code":"US","location_type":"LAT_LNG","latitude":38.25424,"longitude":-85.75941,"additional_locations":[],"categories":[{"name":"Service"}],"tags1":["Full Time"],"department":"","benefits":[],"employment_type":"FULL_TIME","qualifications":"<ul><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"1\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">HS Diploma or GED preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"2\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Graduated from an accredited automotive repair school or equivalent vocation program preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"3\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Extensive experience in HV diagnostic work&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"4\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">10 or more years&rsquo; experience working on vehicle high voltage systems preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"5\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Understands HVIL (High-Voltage Interlock) and the high voltage architecture&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"6\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Minimum 3 years&rsquo; experience as a shop foreman, team lead, shop supervisor or trainer preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"7\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Excellent written and oral communication&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"8\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to root-cause problems and find or suggest solutions&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"9\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience in Continuous Improvement Process&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"10\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience using test tools (PICO-Scope, PCAN, Kavaser<span>&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; border-bottom: 1px solid transparent;\\">Memorator</span><span style=\\"margin: 0px; padding: 0px;\\">, breakout box etc.)&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"11\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Extensive experience in bumper-to-bumper diagnosis and repair&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"12\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to drive non-commercial truck and trailer preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"13\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to travel up to 75% of the time, or as needed &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"14\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Must possess a valid driver&rsquo;s license, and maintain a clean driving record&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"15\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">No driving related suspensions or revocation of Driver License (within a 3-5year period).&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"16\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Parts department and billing experience preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"17\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience using a work order management system including repair documentation&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"18\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience working in start-up environments preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"19\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Strong organizational and time management skills along with attention to detail&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"20\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.)&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"21\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"22\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to read and speak fluent English.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"23\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"24\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Minimum age of 21.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"25\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"26\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to properly document repairs completed and in process</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li>&nbsp;</li></ul>","hiring_organization":"Rivian","hiring_organization_logo":"https://Rivian.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=51&hashed=-1937123","responsibilities":"<p style=\\"margin: 0px; padding: 0px; color: windowtext; font-family: Calibri, sans-serif; font-size: 14.6667px;\\">&nbsp;</p><ul><li style=\\"list-style-type: none;\\"><ul style=\\"margin: 0px; padding: 0px; font-family: verdana; color: #000000; font-size: 14.6667px; font-weight: 400;\\"><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"1\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Initially help support pre-production vehicle builds, including assisting cross functional teams &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"2\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"3\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Operate remotely until the local service center opens, if applicable&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"4\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Follow Rivian repair procedures with efficiency without compromising quality and safety&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"5\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform diagnosis, repairs, installations, and inspections on vehicles&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"6\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Leverages strong understanding of schematics and diagrams to diagnose and resolve repair issues accurately and appropriately&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"7\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform vehicle repairs in a setting outside of a service center&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"8\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Conduct road tests on vehicles to ensure quality of the repair&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"9\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform necessary parts operations such as parts ordering, receiving, shipping and inventory&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"10\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Utilizes deep understanding of parts department process to ensure quality standards are met&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"11\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Stay up to date with technical skills and required training&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"12\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Support campaigns and containment initiatives   &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"13\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Demonstrates high-level administrative experience through the use of Microsoft Office tools&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"14\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Maintain high quality work and efficiency while working with little supervision&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"15\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"16\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Provide service support to the field to support the Service organization&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"17\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to perform duties and communicate with a high level of professionalism, in a customer-facing environment&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"18\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Support, Coach and Mentor other technicians as assigned&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"19\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Additional plant support, including travel, may be required depending on business need</span></span><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li></ul></li></ul>","posted_date":"2023-07-07T17:27:00+0000","apply_url":"https://us-careers-rivian.icims.com/jobs/11871/login","internal":false,"searchable":true,"active":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","hiring_flow_name":"iCIMS ATS Hiring Flow","meta_data":{"openingjobs":{"openingJobId":"00006dba48ca575f127ea45f44468f25282c"},"icims":{"revision_int":3,"uuid":"a5df961a-3b08-4167-bb0a-4bd61bde40d1","primary_posted_site_object":{"datePosted":"2023-07-07T17:27:00+0000","site":"us-careers-rivian","siteId":"efbf127b-fc4b-4b4e-a3dd-73c038922782"},"date_updated":"2023-09-21T17:04:56Z","config_keys":null,"jps_is_public":true},"elasticsearch":{"es_created":false},"ats_job_hash":"6520c42657ad5dc2ece0564f2d51a464","googlejobs":{"jobName":"projects/helpful-passage-853/tenants/cb22eb5b-7e00-0000-0000-007edad744d3/jobs/79337630744879814"},"import_id":"283aa432-55ca-4777-bc11-9a1237573b29","redirectOnApply":true,"questionservice":{"id":"27678504"},"import_source":"ImporterService","client_code":"rivian"},"update_date":"2023-09-21T17:05:08+0000","create_date":"2023-07-07T17:28:12+0000"},"formattedData":{"categories":"Service","location":"Louisville, Kentucky","title":"Sr. Field Service Technician","seo_title":["Service","Louisville%2C+Kentucky","Sr.+Field+Service+Technician"],"description":"<strong>About Rivian</strong><br><br><p style=\\"margin: 0px;\\">Rivian&nbsp;is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.&nbsp;</p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\">As a company, we constantly challenge what&rsquo;s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.&nbsp;</p> <br><strong>Role Summary</strong><br><br><p style=\\"margin: 0px;\\"><span style=\\"color: black;\\">The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams. This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus.&nbsp; </span></p> <br><strong>Responsibilities</strong><br><br><p style=\\"margin: 0px; padding: 0px; color: windowtext; font-family: Calibri, sans-serif; font-size: 14.6667px;\\">&nbsp;</p><ul><li style=\\"list-style-type: none;\\"><ul style=\\"margin: 0px; padding: 0px; font-family: verdana; color: #000000; font-size: 14.6667px; font-weight: 400;\\"><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"1\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Initially help support pre-production vehicle builds, including assisting cross functional teams &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"2\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"3\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Operate remotely until the local service center opens, if applicable&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"4\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Follow Rivian repair procedures with efficiency without compromising quality and safety&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"5\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform diagnosis, repairs, installations, and inspections on vehicles&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"6\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Leverages strong understanding of schematics and diagrams to diagnose and resolve repair issues accurately and appropriately&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"7\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform vehicle repairs in a setting outside of a service center&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"8\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Conduct road tests on vehicles to ensure quality of the repair&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"9\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform necessary parts operations such as parts ordering, receiving, shipping and inventory&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"10\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Utilizes deep understanding of parts department process to ensure quality standards are met&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"11\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Stay up to date with technical skills and required training&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"12\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Support campaigns and containment initiatives   &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"13\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Demonstrates high-level administrative experience through the use of Microsoft Office tools&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"14\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Maintain high quality work and efficiency while working with little supervision&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"15\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"16\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Provide service support to the field to support the Service organization&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"17\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to perform duties and communicate with a high level of professionalism, in a customer-facing environment&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"18\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Support, Coach and Mentor other technicians as assigned&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"19\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Additional plant support, including travel, may be required depending on business need</span></span><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li></ul></li></ul> <br><strong>Qualifications</strong><br><br><ul><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"1\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">HS Diploma or GED preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"2\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Graduated from an accredited automotive repair school or equivalent vocation program preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"3\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Extensive experience in HV diagnostic work&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"4\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">10 or more years&rsquo; experience working on vehicle high voltage systems preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"5\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Understands HVIL (High-Voltage Interlock) and the high voltage architecture&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"6\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Minimum 3 years&rsquo; experience as a shop foreman, team lead, shop supervisor or trainer preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"7\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Excellent written and oral communication&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"8\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to root-cause problems and find or suggest solutions&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"9\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience in Continuous Improvement Process&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"10\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience using test tools (PICO-Scope, PCAN, Kavaser<span>&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; border-bottom: 1px solid transparent;\\">Memorator</span><span style=\\"margin: 0px; padding: 0px;\\">, breakout box etc.)&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"11\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Extensive experience in bumper-to-bumper diagnosis and repair&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"12\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to drive non-commercial truck and trailer preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"13\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to travel up to 75% of the time, or as needed &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"14\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Must possess a valid driver&rsquo;s license, and maintain a clean driving record&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"15\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">No driving related suspensions or revocation of Driver License (within a 3-5year period).&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"16\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Parts department and billing experience preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"17\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience using a work order management system including repair documentation&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"18\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience working in start-up environments preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"19\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Strong organizational and time management skills along with attention to detail&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"20\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.)&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"21\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"22\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to read and speak fluent English.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"23\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"24\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Minimum age of 21.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"25\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"26\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to properly document repairs completed and in process</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li>&nbsp;</li></ul> <br><strong class=\\"jdheading\\"></strong><br><br><h4><strong>Equal Opportunity</strong></h4><p style=\\"margin: 0px;\\">Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.</p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\">Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at&nbsp;<a href=\\"mailto:candidateaccommodations@rivian.com?subject=Application%20to%20Rivian%20-%20Assistance%20Request\\" target=\\"_blank\\" rel=\\"noopener\\">candidateaccommodations@rivian.com</a>.</p><h4><strong>Candidate Data Privacy</strong></h4><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (&ldquo;Candidate Personal Data&rdquo;). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian&rsquo;s service providers, including providers of background checks, staffing services, and cloud services.</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.&nbsp;</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><strong>Please note that we are currently not accepting applications from third party application services.</strong></p>","qualifications":"<ul><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"1\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">HS Diploma or GED preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"2\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Graduated from an accredited automotive repair school or equivalent vocation program preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"3\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Extensive experience in HV diagnostic work&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"4\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">10 or more years&rsquo; experience working on vehicle high voltage systems preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"5\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Understands HVIL (High-Voltage Interlock) and the high voltage architecture&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"6\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Minimum 3 years&rsquo; experience as a shop foreman, team lead, shop supervisor or trainer preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"7\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Excellent written and oral communication&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"8\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to root-cause problems and find or suggest solutions&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"9\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience in Continuous Improvement Process&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"10\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience using test tools (PICO-Scope, PCAN, Kavaser<span>&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; border-bottom: 1px solid transparent;\\">Memorator</span><span style=\\"margin: 0px; padding: 0px;\\">, breakout box etc.)&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"11\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Extensive experience in bumper-to-bumper diagnosis and repair&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"12\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to drive non-commercial truck and trailer preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"13\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to travel up to 75% of the time, or as needed &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"14\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Must possess a valid driver&rsquo;s license, and maintain a clean driving record&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"15\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">No driving related suspensions or revocation of Driver License (within a 3-5year period).&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"16\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Parts department and billing experience preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"17\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience using a work order management system including repair documentation&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"18\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Experience working in start-up environments preferred&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"19\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Strong organizational and time management skills along with attention to detail&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"20\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.)&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"21\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"22\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to read and speak fluent English.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"23\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"24\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Minimum age of 21.&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"25\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"26\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Ability to properly document repairs completed and in process</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li>&nbsp;</li></ul>","responsibilities":"<p style=\\"margin: 0px; padding: 0px; color: windowtext; font-family: Calibri, sans-serif; font-size: 14.6667px;\\">&nbsp;</p><ul><li style=\\"list-style-type: none;\\"><ul style=\\"margin: 0px; padding: 0px; font-family: verdana; color: #000000; font-size: 14.6667px; font-weight: 400;\\"><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"1\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Initially help support pre-production vehicle builds, including assisting cross functional teams &nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"2\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"3\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Operate remotely until the local service center opens, if applicable&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"4\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Follow Rivian repair procedures with efficiency without compromising quality and safety&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"5\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform diagnosis, repairs, installations, and inspections on vehicles&nbsp;&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"6\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Leverages strong understanding of schematics and diagrams to diagnose and resolve repair issues accurately and appropriately&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"7\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform vehicle repairs in a setting outside of a service center&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"8\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Conduct road tests on vehicles to ensure quality of the repair&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"9\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Perform necessary parts operations such as parts ordering, receiving, shipping and inventory&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"10\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; padding: 0px;\\">Utilizes deep understanding of parts department process to ensure quality standards are met&nbsp;</span></span><span style=\\"margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: windowtext;\\">&nbsp;</span></li><li style=\\"margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-aria-posinset=\\"11\\" data-aria-level=\\"2\\"><span style=\\"margin: 0px; padding: 0px; color: windowtext; font-size: 11pt; font-family: Calibri, sans-serif;\\" data-contrast=\\"auto\\"><span style=\\"margin: 0px; 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    Sr. Field Service Technician

    Rivian

    Rivian

    Shepherdsville, KY, USA
    Posted on Jul 9, 2023

    Sr. Field Service Technician

    CAROUSEL_PARAGRAPH

    JOB_DESCRIPTION.SHARE.HTML

    Job Description

    About Rivian

    Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

     

    As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 


    Role Summary

    The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams. This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus. 


    Responsibilities

     

      • Initially help support pre-production vehicle builds, including assisting cross functional teams   
      • Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant  
      • Operate remotely until the local service center opens, if applicable  
      • Follow Rivian repair procedures with efficiency without compromising quality and safety  
      • Perform diagnosis, repairs, installations, and inspections on vehicles   
      • Leverages strong understanding of schematics and diagrams to diagnose and resolve repair issues accurately and appropriately  
      • Perform vehicle repairs in a setting outside of a service center  
      • Conduct road tests on vehicles to ensure quality of the repair  
      • Perform necessary parts operations such as parts ordering, receiving, shipping and inventory  
      • Utilizes deep understanding of parts department process to ensure quality standards are met  
      • Stay up to date with technical skills and required training  
      • Support campaigns and containment initiatives     
      • Demonstrates high-level administrative experience through the use of Microsoft Office tools   
      • Maintain high quality work and efficiency while working with little supervision  
      • Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment   
      • Provide service support to the field to support the Service organization  
      • Ability to perform duties and communicate with a high level of professionalism, in a customer-facing environment  
      • Support, Coach and Mentor other technicians as assigned  
      • Additional plant support, including travel, may be required depending on business need  

    Qualifications

    • HS Diploma or GED preferred  
    • Graduated from an accredited automotive repair school or equivalent vocation program preferred  
    • Extensive experience in HV diagnostic work  
    • 10 or more years’ experience working on vehicle high voltage systems preferred  
    • Understands HVIL (High-Voltage Interlock) and the high voltage architecture  
    • Minimum 3 years’ experience as a shop foreman, team lead, shop supervisor or trainer preferred  
    • Excellent written and oral communication  
    • Ability to root-cause problems and find or suggest solutions  
    • Experience in Continuous Improvement Process   
    • Experience using test tools (PICO-Scope, PCAN, Kavaser Memorator, breakout box etc.)  
    • Extensive experience in bumper-to-bumper diagnosis and repair  
    • Ability to drive non-commercial truck and trailer preferred  
    • Ability to travel up to 75% of the time, or as needed   
    • Must possess a valid driver’s license, and maintain a clean driving record  
    • No driving related suspensions or revocation of Driver License (within a 3-5year period).  
    • Parts department and billing experience preferred  
    • Experience using a work order management system including repair documentation  
    • Experience working in start-up environments preferred  
    • Strong organizational and time management skills along with attention to detail  
    • Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.)  
    • Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners  
    • Ability to read and speak fluent English.  
    • Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.  
    • Minimum age of 21.  
    • Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours 
    • Ability to properly document repairs completed and in process 
    •  



    Equal Opportunity

    Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

     

    Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

    Candidate Data Privacy

    Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. 

     

    Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. 

     

    Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.  

     

    Please note that we are currently not accepting applications from third party application services.

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