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    ServiceNow QA Specialist

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    Job Description

    \n
    About Rivian

    Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

    \n

     

    \n

    As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 


    Role Summary

    In this position, you will be providing ServiceNow QA support working closely with the Product owner, Scrum Master, and Business Systems Analysts to improve enterprise capabilities in Rivian’s Service Management space. You will be one of the QA specialists who will drive test scripts creation, execution and result recording. This position will be part of a growing IT team working on multiple information systems in a high demand setting.


    Responsibilities

      \n
    • The QA Testing Analyst participates in executing the tasks and activities of the broader ServiceNow team.
    • \n
    • This position collaborates with the Business Service Analysts (BSA) and Development teams in the analysis and review of requirements.
    • \n
    • Collaborate with cross-functional teams to understand project requirements and objectives.
    • \n
    • Execute test cases manually and using the Automated Test Framework (ATF) for ServiceNow
    • \n
    • Actively participate in the review of design specifications
    • \n
    • Create test scenarios, test cases, and test scripts mapped to requirements, workflow, and system design documents to ensure proper coverage.Conduct testing using manual and/or automated test processes.
    • \n
    • Execute test scripts, communicate, and record results.May run database queries to supply data validation within test scripts.
    • \n
    • Work with colleagues and Project/program managers to meet established target dates and completion of activities/deliverables under changing conditions.
    • \n
    • Provide daily status updates.
    • \n
    • Update test cases based upon approved change requests.
    • \n
    • Work with BSAs and Development teams on defect analysis and triage
    • \n
    • Perform other duties as assigned.
    • \n

    Qualifications

      \n
    • Bachelor's degree or higher required; Advance degree in IT related field or extensive experience in ServiceNow development and Implementation
    • \n
    • Extensive testing experience (3+ years) on ServiceNow platform
    • \n
    • Experience of testing the following modules: ITSM, ITOM, ITAM, CMDB, Strategic Portfolio Management and Employee Center.
    • \n
    • Experience in Testing 2-5 ServiceNow implementations including during an upgrade.
    • \n
    • Experience testing in an iterative, continuous integration environment.
    • \n
    • Experience in running automation test cases using ServiceNow ATF (Automated Test Framework)
    • \n
    • At least 1 year of experience working in an agile development environment (i. e., scrum, kanban, etc.)
    • \n
    • Experience in functional testing, Integration testing & UAT testin
    • \n



    Equal Opportunity

    \n

    Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

    \n

     

    \n

    Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

    \n

    Candidate Data Privacy

    \n

    Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. 

    \n

     

    \n

    Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. 

    \n

     

    \n

    Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.  

    \n

     

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    Please note that we are currently not accepting applications from third party application services.

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    <script> window.jobDescriptionConfig = {"socialShare":true,"job":{"slug":"14452","category":[" Information Technology"],"full_location":"Belgrade, Serbia","short_location":"Belgrade, Serbia","language":"en-us","languages":["en-us"],"client_code":"rivian","req_id":"14452","title":"ServiceNow QA Specialist","description":"<strong>About Rivian</strong><br><br><p style=\\"margin: 0px;\\">Rivian&nbsp;is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.&nbsp;</p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\">As a company, we constantly challenge what&rsquo;s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.&nbsp;</p> <br><strong>Role Summary</strong><br><br><p style=\\"margin: 0px;\\"><span>In this position, you will be providing ServiceNow QA support working closely with the Product owner, Scrum Master, and Business Systems Analysts to improve enterprise capabilities in Rivian&rsquo;s Service Management space. You will be one of the QA specialists who will drive test scripts creation, execution and result recording. This position will be part of a growing IT team working on multiple information systems in a high demand setting.</span></p> <br><strong>Responsibilities</strong><br><br><ul><li>The QA Testing Analyst participates in executing the tasks and activities of the broader ServiceNow team.</li><li>This position collaborates with the Business Service Analysts (BSA) and Development teams in the analysis and review of requirements.</li><li>Collaborate with cross-functional teams to understand project requirements and objectives.</li><li>Execute test cases manually and using the Automated Test Framework (ATF) for ServiceNow</li><li>Actively participate in the review of design specifications</li><li>Create test scenarios, test cases, and test scripts mapped to requirements, workflow, and system design documents to ensure proper coverage.Conduct testing using manual and/or automated test processes.</li><li>Execute test scripts, communicate, and record results.May run database queries to supply data validation within test scripts.</li><li>Work with colleagues and Project/program managers to meet established target dates and completion of activities/deliverables under changing conditions.</li><li>Provide daily status updates.</li><li>Update test cases based upon approved change requests.</li><li>Work with BSAs and Development teams on defect analysis and triage</li><li>Perform other duties as assigned.</li></ul> <br><strong>Qualifications</strong><br><br><ul><li>Bachelor's degree or higher required; Advance degree in IT related field or extensive experience in ServiceNow development and Implementation</li><li>Extensive testing experience (3+ years) on ServiceNow platform</li><li>Experience of testing the following modules: ITSM, ITOM, ITAM, CMDB, Strategic Portfolio Management and Employee Center.</li><li>Experience in Testing 2-5 ServiceNow implementations including during an upgrade.</li><li>Experience testing in an iterative, continuous integration environment.</li><li>Experience in running automation test cases using ServiceNow ATF (Automated Test Framework)</li><li>At least 1 year of experience working in an agile development environment (i. e., scrum, kanban, etc.)</li><li>Experience in functional testing, Integration testing & UAT testin</li></ul> <br><strong class=\\"jdheading\\"></strong><br><br><h4><strong>Equal Opportunity</strong></h4><p style=\\"margin: 0px;\\">Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.</p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\">Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. 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Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; 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All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.</p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\">Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. 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    ServiceNow QA Specialist

    Rivian

    Rivian

    Quality Assurance
    Belgrade, Serbia
    Posted on Thursday, November 9, 2023

    ServiceNow QA Specialist

    CAROUSEL_PARAGRAPH

    JOB_DESCRIPTION.SHARE.HTML

    Job Description

    About Rivian

    Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

     

    As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 


    Role Summary

    In this position, you will be providing ServiceNow QA support working closely with the Product owner, Scrum Master, and Business Systems Analysts to improve enterprise capabilities in Rivian’s Service Management space. You will be one of the QA specialists who will drive test scripts creation, execution and result recording. This position will be part of a growing IT team working on multiple information systems in a high demand setting.


    Responsibilities

    • The QA Testing Analyst participates in executing the tasks and activities of the broader ServiceNow team.
    • This position collaborates with the Business Service Analysts (BSA) and Development teams in the analysis and review of requirements.
    • Collaborate with cross-functional teams to understand project requirements and objectives.
    • Execute test cases manually and using the Automated Test Framework (ATF) for ServiceNow
    • Actively participate in the review of design specifications
    • Create test scenarios, test cases, and test scripts mapped to requirements, workflow, and system design documents to ensure proper coverage.Conduct testing using manual and/or automated test processes.
    • Execute test scripts, communicate, and record results.May run database queries to supply data validation within test scripts.
    • Work with colleagues and Project/program managers to meet established target dates and completion of activities/deliverables under changing conditions.
    • Provide daily status updates.
    • Update test cases based upon approved change requests.
    • Work with BSAs and Development teams on defect analysis and triage
    • Perform other duties as assigned.

    Qualifications

    • Bachelor's degree or higher required; Advance degree in IT related field or extensive experience in ServiceNow development and Implementation
    • Extensive testing experience (3+ years) on ServiceNow platform
    • Experience of testing the following modules: ITSM, ITOM, ITAM, CMDB, Strategic Portfolio Management and Employee Center.
    • Experience in Testing 2-5 ServiceNow implementations including during an upgrade.
    • Experience testing in an iterative, continuous integration environment.
    • Experience in running automation test cases using ServiceNow ATF (Automated Test Framework)
    • At least 1 year of experience working in an agile development environment (i. e., scrum, kanban, etc.)
    • Experience in functional testing, Integration testing & UAT testin



    Equal Opportunity

    Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

     

    Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

    Candidate Data Privacy

    Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. 

     

    Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. 

     

    Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.  

     

    Please note that we are currently not accepting applications from third party application services.

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