Explore careers

Want to be part of the innovative teams on the frontlines of climate technology? View open jobs and easily apply.

Aerial view of a mall plane flying over fields
\n\n\n\n\n

\n\n\n \n\n
<script type="text/javascript" src="https://app.jibecdn.com/prod/cdn.js"></script>\n
\n\n\n
<div id="skip" class="jibe-container" role="navigation" aria-label="link navigation">\n  <button class="skip-to-main" onclick="skipToMain()" role="link">Skip to Main Content</button>\n</div>\n\n  <div id="all-content" class="snap-content " role="main">\n      \n\n    <section class="header-container" role="navigation">\n
\n
\n
\n \n\n\n\n
\n
\n \n \"logo\"\n
\n
\n \n \n
\n
\n
\n
\n / home \n
\n
\n
\n \n\n
</div>         \n<div class="collapse mobile-menu navbar-nav" id="header-nav--collapse">\n    <ul class="header__menu">\n      <li class="content-first">\n
\n

Search Jobs\n

\n\n
  • Home
  • \n
  • Work
  • \n
  • Life
  • \n
  • Students
  • \n
  • Check Application Status
  • \n \n
    \n
    \n \n\n\n \n\n \n \n\n
    <descriptions-app style="display: block;" _nghost-cyf-c72="" ng-version="11.0.5"><div _ngcontent-cyf-c72="" class="job-description-container">\n
    \n
    \n
    \n\n
    \n
    \n
    \n

    Software Engineering Manager, Service

    \n\n
    \n\n
    \n
    \n

    Job Description

    \n
    About Rivian

    Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

    \n

     

    \n

    As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 


    Role Summary

    Rivian’s Service Intake team within the Enterprise Technology Group created and improves the applications and services that facilitate bringing one’s Rivian vehicle back for service. With our systems, customers can request service and track their service journey, and our stakeholders, the Service Operations Group, can understand and respond to our customers' needs.

    \n

    As an empathetic Software Engineering Manager, you will serve a group of world class software engineers, guiding them as they define, design, and build large-scale business-critical applications using modern micro-frontends and micro-services. This is an exciting opportunity to join a high-performing group, and affect how you grow your team.


    Responsibilities

    • Engage your team to deliver aligned results.

    \n

    • Enable the success of the people in your care, your team.

    \n

    • Partner with your product manager to help your engineers understand the requirements, and guide them as they architect applicable solutions. You know how to ask questions to reduce ambiguity, so requirements align with the spoken and unspoken needs of stakeholders.

    \n

    • Serve a team of talented engineers to design and develop end-to-end services across web/app (React), backend (Node/Python/GraphQL), and 3rd party integrations.

    \n

    • Foster the beliefs that we \"win as a team\", and we \"learn to get better.\"

    \n

    • Collaborate with partner engineering teams in Serbia and in USA, as you support each other to implement cross-team initiatives.

    \n

    • Help your Product Manager refine your product backlog and lead the team in SCRUM activities, as the Scrum Master.

    \n

    • Recruit, grow, and mentor your engineering team to five to six engineers within the next six months


    Qualifications

    • You have a minimum of a combined 8 years of experience as a software engineer and manager, preferably with 2 of those years serving a team as the manager.

    \n

    • You possess extensive experience building end-to-end, cloud-native, distributed applications.

    \n

    • You've designed and implemented resilient and performant systems, so you know what to ask your team as you guide them through those exercises.

    \n

    • You know how to shield your team in a fast paced, agile work environment, so they remain engaged and fulfilled, as they work to deliver aligned results.

    \n

    • You are passionate about creating a culture of openness, safety, teamwork, and learning.

    \n

    • You inspire and engage your team to innovate and think creatively.

    \n

    • You know how to hire and retain talented engineers.

    \n

    • Three or four years of basic academic studies in computer science or related engineering field, or relevant software industry experience.




    Equal Opportunity

    \n

    Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

    \n

     

    \n

    Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

    \n

    Candidate Data Privacy

    \n

    Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. 

    \n

     

    \n

    Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. 

    \n

     

    \n

    Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.  

    \n

     

    \n

    Please note that we are currently not accepting applications from third party application services.

    \n
    \n\n
    \n\n
    \n
    \n\n \n\n \n\n \n \n\n \n
    <!-- FOR BRANDING SPECIFIC TRACKING SCRIPTS -->\n\n\n\n\n    \n
    \n\n
    \n
    \n
    \n

    Subscribe to learn about our latest news, updates and adventures.

    \n
    \n \n
    \n
    \n\n\n
    \n
    \n
    \n
    \n
    \n R1T\n R1S\n Gear Shop\n
    \n
    \n Fleet\n Our Company\n \n
    \n \n \n
    \n
    \n \n \n \n\n
          <a href="https://www.instagram.com/rivianofficial/" token-data="LP.FOOTER.SOCIAL-LINK_2" token-type="text" target="_blank">\n        <i class="fa fa-instagram" aria-hidden="true"></i>\n      </a>\n      <a href="https://twitter.com/rivian" token-data="LP.FOOTER.SOCIAL-LINK_3" token-type="text" target="_blank">\n        <i class="fa fa-twitter" aria-hidden="true"></i>\n      </a>\n      <a href="https://www.youtube.com/channel/UCPMdVVKDEUrbp3nH46sTZmg" token-data="LP.FOOTER.SOCIAL-LINK_4" token-type="text" target="_blank">\n        <i class="fa fa-youtube-play" aria-hidden="true"></i>\n      </a>\n  </div>\n</div>\n
    \n
    \n
    \n
    \n

    \n @ 2023, Rivian. All Rights Reserved.\n

    \n Privacy Policy\n Terms of Use \n

    \n @ 2023, Rivian. All Rights Reserved.\n

    \n
    \n
    \n
    \n\n\n\n\n\n\n\n\n\n\n\n\n\n
      </div>\n
    \n\n\n\n\n\n\n\n\n\n\n\n\n\n \n \n\n\n
    <script> window.jobDescriptionConfig = {"socialShare":true,"job":{"slug":"14474","category":[" Information Technology"],"full_location":"Belgrade, Serbia","short_location":"Belgrade, Serbia","language":"en-us","languages":["en-us"],"client_code":"rivian","req_id":"14474","title":"Software Engineering Manager, Service","description":"<strong>About Rivian</strong><br><br><p style=\\"margin: 0px;\\">Rivian&nbsp;is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.&nbsp;</p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\">As a company, we constantly challenge what&rsquo;s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.&nbsp;</p> <br><strong>Role Summary</strong><br><br><p style=\\"margin: 0px;\\">Rivian&rsquo;s Service Intake team within the Enterprise Technology Group created and improves the applications and services that facilitate bringing one&rsquo;s Rivian vehicle back for service. With our systems, customers can request service and track their service journey, and our stakeholders, the Service Operations Group, can understand and respond to our customers' needs.</p><p style=\\"margin: 0px;\\">As an empathetic Software Engineering Manager, you will serve a group of world class software engineers, guiding them as they define, design, and build large-scale business-critical applications using modern micro-frontends and micro-services. This is an exciting opportunity to join a high-performing group, and affect how you grow your team.</p> <br><strong>Responsibilities</strong><br><br><p style=\\"margin: 0px;\\">&bull; Engage your team to deliver aligned results.</p><p style=\\"margin: 0px;\\">&bull; Enable the success of the people in your care, your team.</p><p style=\\"margin: 0px;\\">&bull; Partner with your product manager to help your engineers understand the requirements, and guide them as they architect applicable solutions. You know how to ask questions to reduce ambiguity, so requirements align with the spoken and unspoken needs of stakeholders.</p><p style=\\"margin: 0px;\\">&bull; Serve a team of talented engineers to design and develop end-to-end services across web/app (React), backend (Node/Python/GraphQL), and 3rd party integrations.</p><p style=\\"margin: 0px;\\">&bull; Foster the beliefs that we \\"win as a team\\", and we \\"learn to get better.\\"</p><p style=\\"margin: 0px;\\">&bull; Collaborate with partner engineering teams in Serbia and in USA, as you support each other to implement cross-team initiatives.</p><p style=\\"margin: 0px;\\">&bull; Help your Product Manager refine your product backlog and lead the team in SCRUM activities, as the Scrum Master.</p><p style=\\"margin: 0px;\\">&bull; Recruit, grow, and mentor your engineering team to five to six engineers within the next six months</p> <br><strong>Qualifications</strong><br><br><p style=\\"margin: 0px;\\">&bull; You have a minimum of a combined 8 years of experience as a software engineer and manager, preferably with 2 of those years serving a team as the manager.</p><p style=\\"margin: 0px;\\">&bull; You possess extensive experience building end-to-end, cloud-native, distributed applications.</p><p style=\\"margin: 0px;\\">&bull; You've designed and implemented resilient and performant systems, so you know what to ask your team as you guide them through those exercises.</p><p style=\\"margin: 0px;\\">&bull; You know how to shield your team in a fast paced, agile work environment, so they remain engaged and fulfilled, as they work to deliver aligned results.</p><p style=\\"margin: 0px;\\">&bull; You are passionate about creating a culture of openness, safety, teamwork, and learning.</p><p style=\\"margin: 0px;\\">&bull; You inspire and engage your team to innovate and think creatively.</p><p style=\\"margin: 0px;\\">&bull; You know how to hire and retain talented engineers.</p><p style=\\"margin: 0px;\\">&bull; Three or four years of basic academic studies in computer science or related engineering field, or relevant software industry experience.</p> <br><strong class=\\"jdheading\\"></strong><br><br><h4><strong>Equal Opportunity</strong></h4><p style=\\"margin: 0px;\\">Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.</p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\">Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at&nbsp;<a href=\\"mailto:candidateaccommodations@rivian.com?subject=Application%20to%20Rivian%20-%20Assistance%20Request\\" target=\\"_blank\\" rel=\\"noopener\\">candidateaccommodations@rivian.com</a>.</p><h4><strong>Candidate Data Privacy</strong></h4><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (&ldquo;Candidate Personal Data&rdquo;). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian&rsquo;s service providers, including providers of background checks, staffing services, and cloud services.</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.&nbsp;</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><strong>Please note that we are currently not accepting applications from third party application services.</strong></p>","location_name":"11 Tadije Sondermajera (Belgrade Serbia)","street_address":"11 Tadije Sondermajera","city":"Belgrade","country":"Serbia","country_code":"RS","postal_code":"11073","location_type":"LAT_LNG","latitude":44.80401,"longitude":20.46513,"additional_locations":[],"categories":[{"name":"Information Technology"}],"tags1":["Full Time"],"department":"","benefits":[],"employment_type":"FULL_TIME","qualifications":"<p style=\\"margin: 0px;\\">&bull; You have a minimum of a combined 8 years of experience as a software engineer and manager, preferably with 2 of those years serving a team as the manager.</p><p style=\\"margin: 0px;\\">&bull; You possess extensive experience building end-to-end, cloud-native, distributed applications.</p><p style=\\"margin: 0px;\\">&bull; You've designed and implemented resilient and performant systems, so you know what to ask your team as you guide them through those exercises.</p><p style=\\"margin: 0px;\\">&bull; You know how to shield your team in a fast paced, agile work environment, so they remain engaged and fulfilled, as they work to deliver aligned results.</p><p style=\\"margin: 0px;\\">&bull; You are passionate about creating a culture of openness, safety, teamwork, and learning.</p><p style=\\"margin: 0px;\\">&bull; You inspire and engage your team to innovate and think creatively.</p><p style=\\"margin: 0px;\\">&bull; You know how to hire and retain talented engineers.</p><p style=\\"margin: 0px;\\">&bull; Three or four years of basic academic studies in computer science or related engineering field, or relevant software industry experience.</p>","hiring_organization":"Rivian","hiring_organization_logo":"https://Rivian.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=51&hashed=-1937123","responsibilities":"<p style=\\"margin: 0px;\\">&bull; Engage your team to deliver aligned results.</p><p style=\\"margin: 0px;\\">&bull; Enable the success of the people in your care, your team.</p><p style=\\"margin: 0px;\\">&bull; Partner with your product manager to help your engineers understand the requirements, and guide them as they architect applicable solutions. You know how to ask questions to reduce ambiguity, so requirements align with the spoken and unspoken needs of stakeholders.</p><p style=\\"margin: 0px;\\">&bull; Serve a team of talented engineers to design and develop end-to-end services across web/app (React), backend (Node/Python/GraphQL), and 3rd party integrations.</p><p style=\\"margin: 0px;\\">&bull; Foster the beliefs that we \\"win as a team\\", and we \\"learn to get better.\\"</p><p style=\\"margin: 0px;\\">&bull; Collaborate with partner engineering teams in Serbia and in USA, as you support each other to implement cross-team initiatives.</p><p style=\\"margin: 0px;\\">&bull; Help your Product Manager refine your product backlog and lead the team in SCRUM activities, as the Scrum Master.</p><p style=\\"margin: 0px;\\">&bull; Recruit, grow, and mentor your engineering team to five to six engineers within the next six months</p>","posted_date":"2023-11-09T12:08:00+0000","apply_url":"https://sb-careers-rivian.icims.com/jobs/14474/login","internal":false,"searchable":true,"active":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","hiring_flow_name":"iCIMS ATS Hiring Flow","meta_data":{"openingjobs":{"openingJobId":"00001a41f08c0f18bf1be92c45d8c42deb2d"},"icims":{"revision_int":2,"uuid":"4b284a9a-c97e-4207-949b-af5c30797c6c","primary_posted_site_object":{"datePosted":"2023-11-09T12:08:00+0000","site":"sb-careers-rivian","siteId":"11d1562e-bc24-4e43-8d96-d25b706dda49"},"date_updated":"2023-11-16T13:13:06Z","config_keys":null,"jps_is_public":true},"elasticsearch":{"es_created":false},"ats_job_hash":"c942cad9f41bb7451510e0267564de11","googlejobs":{"jobName":"projects/helpful-passage-853/tenants/cb22eb5b-7e00-0000-0000-007edad744d3/jobs/80848690635252422"},"import_id":"d15161d5-61dd-4c57-afd4-b0557834eb8e","redirectOnApply":true,"questionservice":{"id":"29455312"},"import_source":"ImporterService","client_code":"rivian"},"update_date":"2023-11-16T13:13:25+0000","create_date":"2023-11-09T12:08:33+0000"},"jobFormatted":{"categories":"Information Technology","location":"Belgrade, Serbia","title":"Software Engineering Manager, Service","seo_title":["Information+Technology","Belgrade%2C+Serbia","Software+Engineering+Manager%2C+Service"],"description":"<strong>About Rivian</strong><br><br><p style=\\"margin: 0px;\\">Rivian&nbsp;is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.&nbsp;</p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\">As a company, we constantly challenge what&rsquo;s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.&nbsp;</p> <br><strong>Role Summary</strong><br><br><p style=\\"margin: 0px;\\">Rivian&rsquo;s Service Intake team within the Enterprise Technology Group created and improves the applications and services that facilitate bringing one&rsquo;s Rivian vehicle back for service. With our systems, customers can request service and track their service journey, and our stakeholders, the Service Operations Group, can understand and respond to our customers' needs.</p><p style=\\"margin: 0px;\\">As an empathetic Software Engineering Manager, you will serve a group of world class software engineers, guiding them as they define, design, and build large-scale business-critical applications using modern micro-frontends and micro-services. This is an exciting opportunity to join a high-performing group, and affect how you grow your team.</p> <br><strong>Responsibilities</strong><br><br><p style=\\"margin: 0px;\\">&bull; Engage your team to deliver aligned results.</p><p style=\\"margin: 0px;\\">&bull; Enable the success of the people in your care, your team.</p><p style=\\"margin: 0px;\\">&bull; Partner with your product manager to help your engineers understand the requirements, and guide them as they architect applicable solutions. You know how to ask questions to reduce ambiguity, so requirements align with the spoken and unspoken needs of stakeholders.</p><p style=\\"margin: 0px;\\">&bull; Serve a team of talented engineers to design and develop end-to-end services across web/app (React), backend (Node/Python/GraphQL), and 3rd party integrations.</p><p style=\\"margin: 0px;\\">&bull; Foster the beliefs that we \\"win as a team\\", and we \\"learn to get better.\\"</p><p style=\\"margin: 0px;\\">&bull; Collaborate with partner engineering teams in Serbia and in USA, as you support each other to implement cross-team initiatives.</p><p style=\\"margin: 0px;\\">&bull; Help your Product Manager refine your product backlog and lead the team in SCRUM activities, as the Scrum Master.</p><p style=\\"margin: 0px;\\">&bull; Recruit, grow, and mentor your engineering team to five to six engineers within the next six months</p> <br><strong>Qualifications</strong><br><br><p style=\\"margin: 0px;\\">&bull; You have a minimum of a combined 8 years of experience as a software engineer and manager, preferably with 2 of those years serving a team as the manager.</p><p style=\\"margin: 0px;\\">&bull; You possess extensive experience building end-to-end, cloud-native, distributed applications.</p><p style=\\"margin: 0px;\\">&bull; You've designed and implemented resilient and performant systems, so you know what to ask your team as you guide them through those exercises.</p><p style=\\"margin: 0px;\\">&bull; You know how to shield your team in a fast paced, agile work environment, so they remain engaged and fulfilled, as they work to deliver aligned results.</p><p style=\\"margin: 0px;\\">&bull; You are passionate about creating a culture of openness, safety, teamwork, and learning.</p><p style=\\"margin: 0px;\\">&bull; You inspire and engage your team to innovate and think creatively.</p><p style=\\"margin: 0px;\\">&bull; You know how to hire and retain talented engineers.</p><p style=\\"margin: 0px;\\">&bull; Three or four years of basic academic studies in computer science or related engineering field, or relevant software industry experience.</p> <br><strong class=\\"jdheading\\"></strong><br><br><h4><strong>Equal Opportunity</strong></h4><p style=\\"margin: 0px;\\">Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.</p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\">Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at&nbsp;<a href=\\"mailto:candidateaccommodations@rivian.com?subject=Application%20to%20Rivian%20-%20Assistance%20Request\\" target=\\"_blank\\" rel=\\"noopener\\">candidateaccommodations@rivian.com</a>.</p><h4><strong>Candidate Data Privacy</strong></h4><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (&ldquo;Candidate Personal Data&rdquo;). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian&rsquo;s service providers, including providers of background checks, staffing services, and cloud services.</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.&nbsp;</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><strong>Please note that we are currently not accepting applications from third party application services.</strong></p>","qualifications":"<p style=\\"margin: 0px;\\">&bull; You have a minimum of a combined 8 years of experience as a software engineer and manager, preferably with 2 of those years serving a team as the manager.</p><p style=\\"margin: 0px;\\">&bull; You possess extensive experience building end-to-end, cloud-native, distributed applications.</p><p style=\\"margin: 0px;\\">&bull; You've designed and implemented resilient and performant systems, so you know what to ask your team as you guide them through those exercises.</p><p style=\\"margin: 0px;\\">&bull; You know how to shield your team in a fast paced, agile work environment, so they remain engaged and fulfilled, as they work to deliver aligned results.</p><p style=\\"margin: 0px;\\">&bull; You are passionate about creating a culture of openness, safety, teamwork, and learning.</p><p style=\\"margin: 0px;\\">&bull; You inspire and engage your team to innovate and think creatively.</p><p style=\\"margin: 0px;\\">&bull; You know how to hire and retain talented engineers.</p><p style=\\"margin: 0px;\\">&bull; Three or four years of basic academic studies in computer science or related engineering field, or relevant software industry experience.</p>","responsibilities":"<p style=\\"margin: 0px;\\">&bull; Engage your team to deliver aligned results.</p><p style=\\"margin: 0px;\\">&bull; Enable the success of the people in your care, your team.</p><p style=\\"margin: 0px;\\">&bull; Partner with your product manager to help your engineers understand the requirements, and guide them as they architect applicable solutions. You know how to ask questions to reduce ambiguity, so requirements align with the spoken and unspoken needs of stakeholders.</p><p style=\\"margin: 0px;\\">&bull; Serve a team of talented engineers to design and develop end-to-end services across web/app (React), backend (Node/Python/GraphQL), and 3rd party integrations.</p><p style=\\"margin: 0px;\\">&bull; Foster the beliefs that we \\"win as a team\\", and we \\"learn to get better.\\"</p><p style=\\"margin: 0px;\\">&bull; Collaborate with partner engineering teams in Serbia and in USA, as you support each other to implement cross-team initiatives.</p><p style=\\"margin: 0px;\\">&bull; Help your Product Manager refine your product backlog and lead the team in SCRUM activities, as the Scrum Master.</p><p style=\\"margin: 0px;\\">&bull; Recruit, grow, and mentor your engineering team to five to six engineers within the next six months</p>","clientName":"Rivian Careers Home","locations":"Belgrade, Serbia"},"jdSettings":{"options":{"metadata":{"options":{"enabled":false,"data":[]},"categories":{"enabled":true},"locations":{"enabled":true},"req_id":{"enabled":true},"placement":"top"},"video":{"enabled":false,"placement":"above_description"},"displayFields":{"fieldOrder":["locations","categories"],"fields":[{"item":"locations","token":"JOB_DESCRIPTION.LOCATION","ariaLabel":"JOB_DESCRIPTION.LOCATION_ARIA_LABEL","fieldType":"location"},{"item":"categories","token":"JOB_DESCRIPTION.CATEGORIES","ariaLabel":"JOB_DESCRIPTION.CATEGORIES_ARIA_LABEL","objectArrayKey":"name"}]}}},"sectionOrder":["description"],"getReferredEnabled":false,"addThisDisabled":true,"externalTrackifEnabled":false,"jibeTrackifEnabled":false,"brandName":"careers-home","globalSearchEnabled":false,"jobLangData":[],"referrals":{"enabled":false,"recruit":false},"seoMetaData":{"clientName":"Rivian Careers Home","data":{"slug":"14474","category":[" Information Technology"],"full_location":"Belgrade, Serbia","short_location":"Belgrade, Serbia","language":"en-us","languages":["en-us"],"client_code":"rivian","req_id":"14474","title":"Software Engineering Manager, Service","description":"<strong>About Rivian</strong><br><br><p style=\\"margin: 0px;\\">Rivian&nbsp;is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.&nbsp;</p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\">As a company, we constantly challenge what&rsquo;s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.&nbsp;</p> <br><strong>Role Summary</strong><br><br><p style=\\"margin: 0px;\\">Rivian&rsquo;s Service Intake team within the Enterprise Technology Group created and improves the applications and services that facilitate bringing one&rsquo;s Rivian vehicle back for service. With our systems, customers can request service and track their service journey, and our stakeholders, the Service Operations Group, can understand and respond to our customers' needs.</p><p style=\\"margin: 0px;\\">As an empathetic Software Engineering Manager, you will serve a group of world class software engineers, guiding them as they define, design, and build large-scale business-critical applications using modern micro-frontends and micro-services. This is an exciting opportunity to join a high-performing group, and affect how you grow your team.</p> <br><strong>Responsibilities</strong><br><br><p style=\\"margin: 0px;\\">&bull; Engage your team to deliver aligned results.</p><p style=\\"margin: 0px;\\">&bull; Enable the success of the people in your care, your team.</p><p style=\\"margin: 0px;\\">&bull; Partner with your product manager to help your engineers understand the requirements, and guide them as they architect applicable solutions. You know how to ask questions to reduce ambiguity, so requirements align with the spoken and unspoken needs of stakeholders.</p><p style=\\"margin: 0px;\\">&bull; Serve a team of talented engineers to design and develop end-to-end services across web/app (React), backend (Node/Python/GraphQL), and 3rd party integrations.</p><p style=\\"margin: 0px;\\">&bull; Foster the beliefs that we \\"win as a team\\", and we \\"learn to get better.\\"</p><p style=\\"margin: 0px;\\">&bull; Collaborate with partner engineering teams in Serbia and in USA, as you support each other to implement cross-team initiatives.</p><p style=\\"margin: 0px;\\">&bull; Help your Product Manager refine your product backlog and lead the team in SCRUM activities, as the Scrum Master.</p><p style=\\"margin: 0px;\\">&bull; Recruit, grow, and mentor your engineering team to five to six engineers within the next six months</p> <br><strong>Qualifications</strong><br><br><p style=\\"margin: 0px;\\">&bull; You have a minimum of a combined 8 years of experience as a software engineer and manager, preferably with 2 of those years serving a team as the manager.</p><p style=\\"margin: 0px;\\">&bull; You possess extensive experience building end-to-end, cloud-native, distributed applications.</p><p style=\\"margin: 0px;\\">&bull; You've designed and implemented resilient and performant systems, so you know what to ask your team as you guide them through those exercises.</p><p style=\\"margin: 0px;\\">&bull; You know how to shield your team in a fast paced, agile work environment, so they remain engaged and fulfilled, as they work to deliver aligned results.</p><p style=\\"margin: 0px;\\">&bull; You are passionate about creating a culture of openness, safety, teamwork, and learning.</p><p style=\\"margin: 0px;\\">&bull; You inspire and engage your team to innovate and think creatively.</p><p style=\\"margin: 0px;\\">&bull; You know how to hire and retain talented engineers.</p><p style=\\"margin: 0px;\\">&bull; Three or four years of basic academic studies in computer science or related engineering field, or relevant software industry experience.</p> <br><strong class=\\"jdheading\\"></strong><br><br><h4><strong>Equal Opportunity</strong></h4><p style=\\"margin: 0px;\\">Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.</p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\">Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at&nbsp;<a href=\\"mailto:candidateaccommodations@rivian.com?subject=Application%20to%20Rivian%20-%20Assistance%20Request\\" target=\\"_blank\\" rel=\\"noopener\\">candidateaccommodations@rivian.com</a>.</p><h4><strong>Candidate Data Privacy</strong></h4><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (&ldquo;Candidate Personal Data&rdquo;). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian&rsquo;s service providers, including providers of background checks, staffing services, and cloud services.</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.&nbsp;</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><strong>Please note that we are currently not accepting applications from third party application services.</strong></p>","location_name":"11 Tadije Sondermajera (Belgrade Serbia)","street_address":"11 Tadije Sondermajera","city":"Belgrade","country":"Serbia","country_code":"RS","postal_code":"11073","location_type":"LAT_LNG","latitude":44.80401,"longitude":20.46513,"additional_locations":[],"categories":[{"name":"Information Technology"}],"tags1":["Full Time"],"department":"","benefits":[],"employment_type":"FULL_TIME","qualifications":"<p style=\\"margin: 0px;\\">&bull; You have a minimum of a combined 8 years of experience as a software engineer and manager, preferably with 2 of those years serving a team as the manager.</p><p style=\\"margin: 0px;\\">&bull; You possess extensive experience building end-to-end, cloud-native, distributed applications.</p><p style=\\"margin: 0px;\\">&bull; You've designed and implemented resilient and performant systems, so you know what to ask your team as you guide them through those exercises.</p><p style=\\"margin: 0px;\\">&bull; You know how to shield your team in a fast paced, agile work environment, so they remain engaged and fulfilled, as they work to deliver aligned results.</p><p style=\\"margin: 0px;\\">&bull; You are passionate about creating a culture of openness, safety, teamwork, and learning.</p><p style=\\"margin: 0px;\\">&bull; You inspire and engage your team to innovate and think creatively.</p><p style=\\"margin: 0px;\\">&bull; You know how to hire and retain talented engineers.</p><p style=\\"margin: 0px;\\">&bull; Three or four years of basic academic studies in computer science or related engineering field, or relevant software industry experience.</p>","hiring_organization":"Rivian","hiring_organization_logo":"https://Rivian.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=51&hashed=-1937123","responsibilities":"<p style=\\"margin: 0px;\\">&bull; Engage your team to deliver aligned results.</p><p style=\\"margin: 0px;\\">&bull; Enable the success of the people in your care, your team.</p><p style=\\"margin: 0px;\\">&bull; Partner with your product manager to help your engineers understand the requirements, and guide them as they architect applicable solutions. You know how to ask questions to reduce ambiguity, so requirements align with the spoken and unspoken needs of stakeholders.</p><p style=\\"margin: 0px;\\">&bull; Serve a team of talented engineers to design and develop end-to-end services across web/app (React), backend (Node/Python/GraphQL), and 3rd party integrations.</p><p style=\\"margin: 0px;\\">&bull; Foster the beliefs that we \\"win as a team\\", and we \\"learn to get better.\\"</p><p style=\\"margin: 0px;\\">&bull; Collaborate with partner engineering teams in Serbia and in USA, as you support each other to implement cross-team initiatives.</p><p style=\\"margin: 0px;\\">&bull; Help your Product Manager refine your product backlog and lead the team in SCRUM activities, as the Scrum Master.</p><p style=\\"margin: 0px;\\">&bull; Recruit, grow, and mentor your engineering team to five to six engineers within the next six months</p>","posted_date":"2023-11-09T12:08:00+0000","apply_url":"https://sb-careers-rivian.icims.com/jobs/14474/login","internal":false,"searchable":true,"active":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","hiring_flow_name":"iCIMS ATS Hiring Flow","meta_data":{"openingjobs":{"openingJobId":"00001a41f08c0f18bf1be92c45d8c42deb2d"},"icims":{"revision_int":2,"uuid":"4b284a9a-c97e-4207-949b-af5c30797c6c","primary_posted_site_object":{"datePosted":"2023-11-09T12:08:00+0000","site":"sb-careers-rivian","siteId":"11d1562e-bc24-4e43-8d96-d25b706dda49"},"date_updated":"2023-11-16T13:13:06Z","config_keys":null,"jps_is_public":true},"elasticsearch":{"es_created":false},"ats_job_hash":"c942cad9f41bb7451510e0267564de11","googlejobs":{"jobName":"projects/helpful-passage-853/tenants/cb22eb5b-7e00-0000-0000-007edad744d3/jobs/80848690635252422"},"import_id":"d15161d5-61dd-4c57-afd4-b0557834eb8e","redirectOnApply":true,"questionservice":{"id":"29455312"},"import_source":"ImporterService","client_code":"rivian"},"update_date":"2023-11-16T13:13:25+0000","create_date":"2023-11-09T12:08:33+0000"},"formattedData":{"categories":"Information Technology","location":"Belgrade, Serbia","title":"Software Engineering Manager, Service","seo_title":["Information+Technology","Belgrade%2C+Serbia","Software+Engineering+Manager%2C+Service"],"description":"<strong>About Rivian</strong><br><br><p style=\\"margin: 0px;\\">Rivian&nbsp;is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.&nbsp;</p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\">As a company, we constantly challenge what&rsquo;s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.&nbsp;</p> <br><strong>Role Summary</strong><br><br><p style=\\"margin: 0px;\\">Rivian&rsquo;s Service Intake team within the Enterprise Technology Group created and improves the applications and services that facilitate bringing one&rsquo;s Rivian vehicle back for service. With our systems, customers can request service and track their service journey, and our stakeholders, the Service Operations Group, can understand and respond to our customers' needs.</p><p style=\\"margin: 0px;\\">As an empathetic Software Engineering Manager, you will serve a group of world class software engineers, guiding them as they define, design, and build large-scale business-critical applications using modern micro-frontends and micro-services. This is an exciting opportunity to join a high-performing group, and affect how you grow your team.</p> <br><strong>Responsibilities</strong><br><br><p style=\\"margin: 0px;\\">&bull; Engage your team to deliver aligned results.</p><p style=\\"margin: 0px;\\">&bull; Enable the success of the people in your care, your team.</p><p style=\\"margin: 0px;\\">&bull; Partner with your product manager to help your engineers understand the requirements, and guide them as they architect applicable solutions. You know how to ask questions to reduce ambiguity, so requirements align with the spoken and unspoken needs of stakeholders.</p><p style=\\"margin: 0px;\\">&bull; Serve a team of talented engineers to design and develop end-to-end services across web/app (React), backend (Node/Python/GraphQL), and 3rd party integrations.</p><p style=\\"margin: 0px;\\">&bull; Foster the beliefs that we \\"win as a team\\", and we \\"learn to get better.\\"</p><p style=\\"margin: 0px;\\">&bull; Collaborate with partner engineering teams in Serbia and in USA, as you support each other to implement cross-team initiatives.</p><p style=\\"margin: 0px;\\">&bull; Help your Product Manager refine your product backlog and lead the team in SCRUM activities, as the Scrum Master.</p><p style=\\"margin: 0px;\\">&bull; Recruit, grow, and mentor your engineering team to five to six engineers within the next six months</p> <br><strong>Qualifications</strong><br><br><p style=\\"margin: 0px;\\">&bull; You have a minimum of a combined 8 years of experience as a software engineer and manager, preferably with 2 of those years serving a team as the manager.</p><p style=\\"margin: 0px;\\">&bull; You possess extensive experience building end-to-end, cloud-native, distributed applications.</p><p style=\\"margin: 0px;\\">&bull; You've designed and implemented resilient and performant systems, so you know what to ask your team as you guide them through those exercises.</p><p style=\\"margin: 0px;\\">&bull; You know how to shield your team in a fast paced, agile work environment, so they remain engaged and fulfilled, as they work to deliver aligned results.</p><p style=\\"margin: 0px;\\">&bull; You are passionate about creating a culture of openness, safety, teamwork, and learning.</p><p style=\\"margin: 0px;\\">&bull; You inspire and engage your team to innovate and think creatively.</p><p style=\\"margin: 0px;\\">&bull; You know how to hire and retain talented engineers.</p><p style=\\"margin: 0px;\\">&bull; Three or four years of basic academic studies in computer science or related engineering field, or relevant software industry experience.</p> <br><strong class=\\"jdheading\\"></strong><br><br><h4><strong>Equal Opportunity</strong></h4><p style=\\"margin: 0px;\\">Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.</p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\">Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at&nbsp;<a href=\\"mailto:candidateaccommodations@rivian.com?subject=Application%20to%20Rivian%20-%20Assistance%20Request\\" target=\\"_blank\\" rel=\\"noopener\\">candidateaccommodations@rivian.com</a>.</p><h4><strong>Candidate Data Privacy</strong></h4><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (&ldquo;Candidate Personal Data&rdquo;). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian&rsquo;s service providers, including providers of background checks, staffing services, and cloud services.</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><span data-contrast=\\"auto\\">Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.&nbsp;</span><span data-ccp-props=\\"{"335551550":6,"335551620":6,"335559739":240}\\">&nbsp;</span></p><p style=\\"margin: 0px;\\">&nbsp;</p><p style=\\"margin: 0px;\\"><strong>Please note that we are currently not accepting applications from third party application services.</strong></p>","qualifications":"<p style=\\"margin: 0px;\\">&bull; You have a minimum of a combined 8 years of experience as a software engineer and manager, preferably with 2 of those years serving a team as the manager.</p><p style=\\"margin: 0px;\\">&bull; You possess extensive experience building end-to-end, cloud-native, distributed applications.</p><p style=\\"margin: 0px;\\">&bull; You've designed and implemented resilient and performant systems, so you know what to ask your team as you guide them through those exercises.</p><p style=\\"margin: 0px;\\">&bull; You know how to shield your team in a fast paced, agile work environment, so they remain engaged and fulfilled, as they work to deliver aligned results.</p><p style=\\"margin: 0px;\\">&bull; You are passionate about creating a culture of openness, safety, teamwork, and learning.</p><p style=\\"margin: 0px;\\">&bull; You inspire and engage your team to innovate and think creatively.</p><p style=\\"margin: 0px;\\">&bull; You know how to hire and retain talented engineers.</p><p style=\\"margin: 0px;\\">&bull; Three or four years of basic academic studies in computer science or related engineering field, or relevant software industry experience.</p>","responsibilities":"<p style=\\"margin: 0px;\\">&bull; Engage your team to deliver aligned results.</p><p style=\\"margin: 0px;\\">&bull; Enable the success of the people in your care, your team.</p><p style=\\"margin: 0px;\\">&bull; Partner with your product manager to help your engineers understand the requirements, and guide them as they architect applicable solutions. You know how to ask questions to reduce ambiguity, so requirements align with the spoken and unspoken needs of stakeholders.</p><p style=\\"margin: 0px;\\">&bull; Serve a team of talented engineers to design and develop end-to-end services across web/app (React), backend (Node/Python/GraphQL), and 3rd party integrations.</p><p style=\\"margin: 0px;\\">&bull; Foster the beliefs that we \\"win as a team\\", and we \\"learn to get better.\\"</p><p style=\\"margin: 0px;\\">&bull; Collaborate with partner engineering teams in Serbia and in USA, as you support each other to implement cross-team initiatives.</p><p style=\\"margin: 0px;\\">&bull; Help your Product Manager refine your product backlog and lead the team in SCRUM activities, as the Scrum Master.</p><p style=\\"margin: 0px;\\">&bull; Recruit, grow, and mentor your engineering team to five to six engineers within the next six months</p>","clientName":"Rivian Careers Home","locations":"Belgrade, Serbia"}},"isNoIndex":false,"preloginConfiguration":null,"contextSettings":{"contextDefinitions":[{"name":"careers-home","displayName":"Rivian Careers Home","metadata":{"title":"Rivian Careers Home","description":"Rivian Careers Home"}},{"name":"life","displayName":"Rivian Life","metadata":{"title":"Rivian Life","description":"Rivian Life"}},{"name":"work","displayName":"Rivian Work","metadata":{"title":"Rivian Work","description":"Rivian Work"}},{"name":"students","displayName":"Rivian Students","metadata":{"title":"Rivian Students","description":"Rivian Students"}},{"redirectToForm":false,"successCTAButtonEnabled":true,"name":"talent-network","displayName":"Rivian Talent Community Landing Page","urlPath":"/talent-network","overrides":{"talentcommunity.integration.v2":{"enabled":true}},"createdAt":"2023-03-22T14:29:56+0000","creatorId":183525535,"creatorName":"icims-admin@rivian.com","updatedAt":"2023-03-31T18:26:57+0000"}],"defaultContext":"careers-home","currentContext":"careers-home","redirectWithSources":true,"currentClient":"rivian"},"similarJobsEnabled":false,"login":{},"inhouseAlertsEnabled":false}; </script>\n<script> window.jobDescriptionTemplates = {\n  sectionTop: "<!-- FOR BRANDING ELEMENTS TO BE PLACED ABOVE JOB DESCRIPTION BODY -->",\n  sectionBottom: "<!-- FOR BRANDING ELEMENTS TO BE PLACED BELOW JOB DESCRIPTION BODY -->",\n  additionalButton: "<!-- additional button on JD page -->",\n  getReferred: "<a href=\\"undefined\\" class=\\"get-referred cta-button\\">\\n  <span class=\\"fa fa-users\\" aria-hidden=\\"true\\"></span>\\n  Get Referred\\n</a>",\n  rightRailMedia: "",\n};\n</script>\n\n  <script src="https://app.jibecdn.com/prod/descriptions/1.1.45/polyfills-es5.js" nomodule=""></script>\n  <script src="https://app.jibecdn.com/prod/descriptions/1.1.45/polyfills.js"></script>\n  <script src="https://app.jibecdn.com/prod/descriptions/1.1.45/scripts.js"></script>\n  <script src="https://app.jibecdn.com/prod/descriptions/1.1.45/main.js"></script>\n\n\n\n  <script src="https://app.jibecdn.com/prod/social-share/0.0.34/runtime.js"></script>\n  <script src="https://app.jibecdn.com/prod/social-share/0.0.34/polyfills.js"></script>\n  <script src="https://app.jibecdn.com/prod/social-share/0.0.34/polyfills-es5.js" nomodule=""></script>\n  <script src="https://app.jibecdn.com/prod/social-share/0.0.34/vendor.js"></script>\n  <script src="https://app.jibecdn.com/prod/social-share/0.0.34/main.js"></script>\n\n\n\n\n\n\n\n\n<script data-cookieconsent="statistics">\n
    \n

    /**

    \n
      \n
    • @description: send an arbitrary payload to the server-side for later consumption.
    • \n
    • @param {Object} payload - a json payload that contains arbitrary data
    • \n
    • @param {String} payload.event_name - the unique name to associate with the event
    • \n
    • @param {String} payload.slug - the job id to associate with the event
    • \n
    • @param {String} payload.language - the locale to associate with the event\n */\n function sendEvent(payload) {\n// validation check\nif (!(payload || payload.event_name)) {\n console.error('insufficient data for meaningful response.');\n return;\n}
    • \n
    \n
    else {\n\n  // send ajax request to backend for consumption\n  $.ajax({\n    method: 'POST',\n    url: '/api/impression',\n    data: payload,\n    success: function (res) {\n      // console.log('successful ajax call with response: ', res);\n    }\n  });\n}\n
    \n

    }\n\n

    \n
    <!-- Accessibility BEGIN -->\n
    \n\n\n\n
    <script>\n  var referrer = location.protocol + "//" + location.host\n  if (document.referrer.length > 0 && document.referrer.indexOf(referrer) === -1 && !window.sessionStorage.getItem('externalReferrer')) {\n    window.sessionStorage.setItem('externalReferrer', document.referrer);\n  }\n</script>\n\n\n\n\n    \n
    \n

    \n
                <div class="third-party-button-container column-container">\n                <a aria-label="dismiss cookie message" role="button" tabindex="0" class="btn-primary accept-button" id="cookie-consent-accept-button">\n                  Okay\n                </a>\n            </div>\n        </div>\n        <span aria-label="dismiss cookie message" tabindex="0" class="close-button" id="cookie-consent-x">\n            x\n        </span>\n    </div>\n
    \n
    \n\n\n
        <script>\n        window.gdprConfiguration = {"enabled":true,"pixel_consent":{"enabled":true,"cookie_notice":true,"third_party":false,"versionId":"search-consent-1","show_consent":true},"apply_consent":{"enabled":false,"job_specific":true,"versionId":"apply-consent-1"},"ttl":2592000000};\n    </script>\n    <script type="text/javascript"> function defer(method) { if (window.jQuery) { method(); } else { setTimeout(function() { defer(method) }, 50); } } defer(function() { window.$ = jQuery; var head = window.document.querySelectorAll('head')[0], scrp = document.createElement('script'); scrp.setAttribute('type', 'text/javascript'); scrp.src = '/dist/js/gdpr.js?v=4.5.518'; jQuery(function() { window.document.body.appendChild(scrp); }); }); </script>\n
    \n","datePosted":"2023-11-10T12:02:50.451Z","validThrough":"2023-11-22","employmentType":[],"hiringOrganization":{"@type":"Organization","name":"Rivian","description":"Rivian is an automotive technology company that develops products and services to advance the shift to sustainable mobility. The company creates solutions that redefine traditional automotive economics and remove the pain points of conventional ownership. It also manufactures autonomous electric vehicles intended to offer a comfortable and eco-friendly driving experience.","numberOfEmployees":9970,"address":[{"address":{"@type":"PostalAddress","addressLocality":"Irvine, CA, USA"}},{"address":{"@type":"PostalAddress","addressLocality":"Plymouth, MI, USA"}}],"sameAs":"https://rivian.com","url":"https://rivian.com","logo":"https://cdn.getro.com/companies/3490f08b-fa29-5c17-9841-55a0fe457a14","memberOf":{"@type":"Organization","name":"Amazon Climate Pledge","description":"","logo":"https://cdn.filepicker.io/api/file/VovG1DnqQ1OAUJgLCMuW","url":"portfoliojobs.theclimatepledge.com"},"keywords":"Manufacturing, Transportation"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Belgrade, Serbia"}}}

    Software Engineering Manager, Service

    Rivian

    Rivian

    Software Engineering, Other Engineering
    Belgrade, Serbia
    Posted on Friday, November 10, 2023

    Software Engineering Manager, Service

    CAROUSEL_PARAGRAPH

    JOB_DESCRIPTION.SHARE.HTML

    Job Description

    About Rivian

    Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

     

    As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 


    Role Summary

    Rivian’s Service Intake team within the Enterprise Technology Group created and improves the applications and services that facilitate bringing one’s Rivian vehicle back for service. With our systems, customers can request service and track their service journey, and our stakeholders, the Service Operations Group, can understand and respond to our customers' needs.

    As an empathetic Software Engineering Manager, you will serve a group of world class software engineers, guiding them as they define, design, and build large-scale business-critical applications using modern micro-frontends and micro-services. This is an exciting opportunity to join a high-performing group, and affect how you grow your team.


    Responsibilities

    • Engage your team to deliver aligned results.

    • Enable the success of the people in your care, your team.

    • Partner with your product manager to help your engineers understand the requirements, and guide them as they architect applicable solutions. You know how to ask questions to reduce ambiguity, so requirements align with the spoken and unspoken needs of stakeholders.

    • Serve a team of talented engineers to design and develop end-to-end services across web/app (React), backend (Node/Python/GraphQL), and 3rd party integrations.

    • Foster the beliefs that we "win as a team", and we "learn to get better."

    • Collaborate with partner engineering teams in Serbia and in USA, as you support each other to implement cross-team initiatives.

    • Help your Product Manager refine your product backlog and lead the team in SCRUM activities, as the Scrum Master.

    • Recruit, grow, and mentor your engineering team to five to six engineers within the next six months


    Qualifications

    • You have a minimum of a combined 8 years of experience as a software engineer and manager, preferably with 2 of those years serving a team as the manager.

    • You possess extensive experience building end-to-end, cloud-native, distributed applications.

    • You've designed and implemented resilient and performant systems, so you know what to ask your team as you guide them through those exercises.

    • You know how to shield your team in a fast paced, agile work environment, so they remain engaged and fulfilled, as they work to deliver aligned results.

    • You are passionate about creating a culture of openness, safety, teamwork, and learning.

    • You inspire and engage your team to innovate and think creatively.

    • You know how to hire and retain talented engineers.

    • Three or four years of basic academic studies in computer science or related engineering field, or relevant software industry experience.




    Equal Opportunity

    Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

     

    Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

    Candidate Data Privacy

    Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. 

     

    Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. 

     

    Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.  

     

    Please note that we are currently not accepting applications from third party application services.

    Subscribe to learn about our latest news, updates and adventures.