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Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
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As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
The Lead Learning Experience Designer role is responsible for designing, developing, and continuously improving our learning and training ecosystem, programs and content supporting the Commercial organization. This position acts as a Rivian brand ambassador, working across Commercial and Learning & Development teams to analyze the health of the business and identify training needs. This position will play a key role in shaping training and enablement strategies to drive employee performance, operational excellence and engagement.
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The Lead Learning Experience Designer will be instrumental in designing and developing content on topics including but not limited to: new hire onboarding, sales and customer service skills, product knowledge, day to day operations, tools and systems, leadership and coaching, certification and validation, and ongoing updates and communications. This role is ideally suited for someone who has broad business acumen and start-up experience within Retail Sales, Customer Service, Sales Operations, Automotive, Electric Vehicles, and is comfortable influencing and advising stakeholders.
Responsibilities
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- Create various learning materials including audio, video, eLearning, simulations, role plays, games, and more. \n
- Partner with stakeholders and subject matter experts to determine the criteria for assessing learners’ performance. \n
- Conduct instructional research and analysis with subject matter experts to identify target audience’s training needs. \n
- Work with cross-functional teams to understand business strategy and its implications on learning needs. \n
- Continually evaluate the effectiveness of instructional content and adjust based on results. \n
Qualifications
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- Expertise in video editing, motion graphics, and compositing \n
- Outstanding written and verbal communication skills with an ability to gather complex requirements and translate those into highly accessible content \n
- Strong organizational and project management skills. \n
- Experience creating end-user instructional materials, or equivalent experience in multiple formats, with key a focus on agile video production. \n
- Experience working with software engineers, UX and graphic designers, and project managers. \n
- Experience in automotive, sales, customer experience, or technology. \n
Pay Disclosure
Salary Range for California Based Applicants: $135,000 - $155,000 (actual compensation will be determined based on experience, location, and other factors permitted by law).
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Salary Range for Colorado Based Applicants: $128,000 - $148,000 (actual compensation will be determined based on experience, location, and other factors permitted by law).
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Salary Range for New York Based Applicants: $147,000 - $169,000 (actual compensation will be determined based on experience, location, and other factors permitted by law).
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Salary Range for Washington Based Applicants: $135,000 - $155,000 (actual compensation will be determined based on experience, location, and other factors permitted by law).
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Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.
Equal Opportunity
\nRivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
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Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
\nCandidate Data Privacy
\nRivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
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Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
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Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
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Please note that we are currently not accepting applications from third party application services.
